If you are dissatisfied with any BOOTSTRAP product for any reason, we will gladly provide you a refund.
To request a refund, contact us within thirty (30) days of the date of original shipment by BOOTSTRAP at firstname.lastname@example.org to receive a Return Authorization number. Return the product to us at the address below, and be sure to clearly indicate your Return Authorization number on the outside of your package.
15440 N. 7th Street, Suite 1
Phoenix, AZ 85022
Promptly following our receipt of your returned item (typically within five (5) business days), we will credit the amount paid for the returned Product (less any shipping and handling fees related to the original purchase, which are non-refundable) to the credit card you used to make the original purchase.
Notwithstanding the foregoing, BOOTSTRAP does not control when a specific credit card company processes a chargeback transaction. You are responsible for contacting your credit card company if you have questions about the status of the chargeback.
Unfortunately, we cannot provide a refund for a request that is received by us more than thirty (30) days after the date of original shipment. We also cannot provide refunds for returned Products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use and cannot be liable for Products that are damaged or lost in transit to BOOTSTRAP.